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BrownDuck offers a 30-day money-back guarantee on all its products. If for any reason you are not satisfied with your purchase, you can return it for an exchange or full refund of the product price.

To return an item, call us toll-free at 1-877-631-4639 as soon as possible to obtain a Return Authorization. This helps us track your return and ensure it is handled in the most efficient manner possible. There will be no additional shipping fee to get the first replacement of an item to you; however, you are responsible for the shipping fees you incur to return the item to us. If you must exchange or return an item more than once, you'll be charged an additional shipping fee for subsequent shipments.

If you are returning the item due to an error on our part or to return a defective item, we will fully refund your shipping costs if shipped by US Postal Service First-Class mail or UPS ground.

Your purchase must be returned in its original condition with tags within 30 days to receive an exchange or refund.